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Community expectations

We are a welcoming and open community and we’re excited to have you join us!

To be an open, safe, and welcoming community, we strive to be inclusive, collaborative, considerate, and respectful. We all abide by the Mattermost Code of Conduct (CoC), and by joining our contributor community, you agree to abide by it as well.

Learn more about our company values, and how to become a successful member of the Mattermost community by learning and following our standard operational guidelines below. Please read these sections below carefully and let us know if you have any questions or concerns.

We are inclusive 

We welcome all people, but not all behavior.

We are a diverse community who celebrate both our differences and the things that connect us. We treat each other with respect, and aim to treat others better than they wish to be treated.

We try our best to be clear and respectful. We remember that others may not communicate in the same language with the same fluency. We recognize that communication can be challenging, especially among a diverse group of people communicating in many different languages and coming from many different cultures and backgrounds.

We all try to be mindful of our differences when we communicate and collaborate. We’re aware that misunderstandings can happen. We try to resolve them by being respectful, understanding, and by using clear and simple language.

We are collaborative 

  • We ask questions and consult others.
  • We work together and help each other.
  • We aim for clarity.

We are considerate 

  • We have patience with each other.
  • We understand that no one has all the answers, nor are they expected to.

We are respectful 

  • We offer thanks and we’re grateful.
  • We may occasionally disagree, but we resolve these disagreements in respectful ways, take breaks if things get heated, reassess, and consult others where appropriate.
  • We aim to be self-aware and we take responsibility for our impact through our words and actions.
  • We understand and acknowledge that intent doesn’t equal impact. We can have the best of intentions, but still cause negative impact to others by our words and actions. This can happen to all of us, so we practice openness and grace.


This document was heavily inspired by and adapted from the work of the Drupal Community and its Code of Conduct and its Values and Principles documents.

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